Copyright © 2005 - 2024 Silver Connection - All Rights Reserved
Trusted Silver Investment Dealers
Customer Care
We pride ourselves on giving our clients complete peace of mind when investing in silver. Find out more information about out shipping method and insurance below. If you have additional questions, please don’t hesitate to reach out to us.
Our Buy-Sell times are based on the Thailand Stock Exchange’s opening hours of 10 a.m. to 12.30 p.m. and 2.30 p.m. to 4.30 p.m., Monday through Friday (close public holiday)
Shipping & Insurance
Domestic EMS by Thailand Post
We provide the delivery through Thailand Post, the no.1 post office in Thailand. We send our packages in complete confidence using EMS as both our customers and ourselves can check the status of delivery at any time.
Thailand Post’s Track & Trace system can be found here thailandpost.co.th.
Terms & Conditions
20kg
Maximum weight is
20 kgs per package
COMPENSATION
Compensation for loss or damage up to
2,000THB is included. For additional compensation up to the sum of 50,000 THB there is an additional fee of 815 THB
**We recommend additional multi shipments to cover over 50,000THB compensation**
Delivery Times
Silver Connection will close orders by 4 pm every day. All packages will check-in at Thailand Post the next business day before 12pm. You will receive your tracking number the same day in the afternoon.
Domestic EMS delivery standard with effect from the date of posting:
Same Region
Next day delivery, no later than 16:30 hrs
Other Destinations
Delivery within 2 – 4 business days
Kerry Express
We also provide the delivery through Kerry Express. The fixed price depends on parcel weight. Silver Connection does not offer a Cash On Delivery (COD) service.
You can check the status of delivery at any time using one of these three channels:
- Kerry Express website’s parcel tracking page
- Kerry Express Mobile Application (downloadable through your Google Play Store or Apple App Store)
- Kerry Express’s Official LINE Account
You can contact the Call Centre (1217) for more information
Terms & Conditions
25kg
Maximum weight is
25 kgs per package
COMPENSATION
Compensation for loss or damage up to
2,000THB is included. No additional compensation provided. If you would like additional insurance please consider using Thailand Post
Delivery Times
Silver Connection will close orders by 4 pm every day. All packages will check-in at Kerry Express the next business day before 12pm. You will receive your tracking number the same day in the afternoon.
Kerry Express delivery standard with effect from the date of posting:
Standard Delivery
Standard Delivery: 1-2 days
